FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Oct 9, 20256,296
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Sep 24, 2025135,175
OKX Beginner's Guide
Published on Aug 22, 2025Updated on Oct 23, 20253
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Oct 30, 20251,585
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,841
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Oct 31, 20255,040
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Oct 23, 202513,193
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Oct 31, 202519,225
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Sep 29, 20255,400
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Sep 10, 2025882
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Sep 12, 202599,160
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Oct 15, 20253,601
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Oct 15, 20252,406
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Sep 9, 202516,573
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Sep 12, 202512,206

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