FAQ
Account management and security
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Oct 24, 20253
 - How do I add my emergency contact?Published on Jul 24, 2025Updated on Oct 15, 2025144
 - How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Sep 8, 2025150
 - OKX EEA Beginner's GuidePublished on Jun 30, 2025Updated on Nov 3, 20256
 - OKX Beginner's GuidePublished on Mar 20, 2023Updated on Nov 4, 20251,589
 - How do I register an account on OKX?Published on May 23, 2024Updated on Nov 3, 202523,979
 - How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,873
 - How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202510,804
 - How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20254,019
 - How do I update my login password?Published on Aug 22, 2023Updated on Oct 15, 202527
 - How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Oct 15, 20259
 - What is sub-account?Published on Aug 22, 2023Updated on Sep 8, 20251,730
 - Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20253,560
 - How do I update my authenticator app?Published on Aug 1, 2024Updated on Oct 15, 2025100
 - How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,068