- How do I enable allowlist? (app)Published on Aug 14, 2023Updated on Oct 20, 20251,784
 - How do I check the number of block confirmations? (web)Published on Aug 22, 2023Updated on Oct 20, 2025123
 - What could be the reasons your transaction isn't visible?Published on Oct 17, 2024Updated on Sep 3, 20251,134
 - How to avoid deposit of unsupported tokens?Published on Oct 16, 2024Updated on Sep 3, 2025294
 - How long does it take for a deposit to be completed?Published on Oct 17, 2024Updated on Oct 24, 2025311
 - What are untradable assets?Published on Sep 26, 2023Updated on Oct 24, 20253,726
 - Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?Published on Aug 22, 2023Updated on Sep 3, 2025402
 - Why is my withdrawal taking longer than usual?Published on Feb 29, 2024Updated on Sep 26, 2025145
 - Where can I find the minimum deposit amount required for non-BTC?Published on Oct 16, 2024Updated on Oct 24, 202542
 - Why is there a minimum deposit amount for non-BTC?Published on Oct 16, 2024Updated on Sep 3, 202524
 - Where can I find the minimum BTC amount required for deposits?Published on Oct 15, 2024Updated on Sep 3, 202526
 - Why is there a minimum amount to deposit BTC?Published on Oct 15, 2024Updated on Sep 3, 202512
 - What should I do if I deposit BTC less than minimum amount?Published on Oct 15, 2024Updated on Sep 3, 202525
 - Why is my deposit locked?Published on Dec 19, 2023Updated on Sep 3, 2025936
 - Why is my deposit/withdrawal suspended?Published on Aug 31, 2023Updated on Oct 20, 2025833