- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 27 Sept 202528
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 27 Sept 202535
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202515,816
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 17 Nov 20251
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202573
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202555
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 17 Nov 202552
- How do I download my account statements?Published on 6 Nov 2024Updated on 23 Jan 202659
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202560
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 1 Dec 20256
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202531
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 10 Dec 202549
- How do I verify my identity with Singpass?Published on 13 Sept 2024Updated on 17 Nov 20253
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 15 Oct 2025132
- How do I freeze my account? (app)Published on 11 Jul 2024Updated on 15 Oct 20256
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