FAQ

Account, security, and verification

How do I close my account? (web)
Published on Aug 22, 2023Updated on Nov 3, 2025446
How do I close my account? (app)
Published on Aug 22, 2023Updated on Nov 17, 20257
How do I freeze my account? (web)
Published on Aug 22, 2023Updated on Oct 10, 2025394
How do I update my login password?
Published on Aug 22, 2023Updated on Oct 15, 202528
I haven't received the SMS code
Published on Aug 16, 2023Updated on Nov 17, 202519
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on Jan 8, 202612,084
Disabling cloud sync on your authenticator app
Published on May 12, 2023Updated on Sep 8, 20254,160
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on Sep 8, 2025296

Showing 61-68 of 68 articles